Frequently Asked Questions

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Have questions about the Garden? Here are the answers to our most frequently asked questions. For any questions not addressed, please contact us at 602-274-8700 or email us at info@jfgphx.org.

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May I bring food inside the garden?

The Garden does not allow outside food and drink, except for water.

 

Many of our guests to take in the beauty and tranquility of the Garden and then host a picnic next door at Margaret T. Hance Park.

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How much does it cost to get into the Garden (General Admission)? 

Adults: $12 / $14 at the gate

Seniors: $10 / $12 at the gate

Students: $9 / $11 at the gate

Military: $9 / $11 at the gate

Youth (ages 7-17): $9 / $11 at the gate

Children (ages 0-6): Free 

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We encourage guests to buy their tickets in advance to streamline check-in and receive a $2 discount. Please note that all ticket sales are final, and these costs only apply to general admission.

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Am I allowed to take photographs inside the garden?

Please see our photo policy page for more detailed information here: Photo Policy

General admission guests may take pictures to capture memories of your visit! However, if you are visiting the Garden with the intent of using the Garden as a backdrop for your photos for any occasion, with any type of camera including smartphones, you must book a photoshoot after hours in advance.  To book, please see our photoshoots page here or call our rentals manager at 602-274-8700 ext.103 or email rentals@jfgphx.org. 

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Can I volunteer at the Garden?

We are always happy to welcome new volunteers into our JFG community! Fill out the online volunteer application form which is located here. If you would like to bring a large group or company group, please contact our volunteer coordinator directly at volunteers@jfgphx.org.

 

May I bring my pet?

Pets are not allowed in the Garden. However, service dogs are allowed. 

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Can I feed the fish?

Unfortunately, guests can no longer purchase koi food to feed our fish due to the heavy attraction of other undesirable wildlife.

 

How much time should I spend at the Garden?

We have found that forty-five minutes to an hour will allow you to see the entire Garden at a comfortable, slow pace. However, guests are free to enjoy the Garden as long as they prefer during our open hours.

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Consider bring friends and family, a book, or partaking in a docent tour or self-guided tour to maximize your time with us. 

 

Can I have my wedding or special event here?

Thank you for your interest in having your special day in the Garden! You may view more information on how to book your event here.

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Is the Garden wheelchair accessible?

The Garden's parking, restrooms, and facilities are wheelchair and motorized scooter accessible. The path is also fully paved for wheelchairs. A wheelchair is available on a first-come first-serve basis. Please call us to check on availability before your visit at 602-274-8700.

 

Can I donate my koi fish?

We cannot accept koi donations. Please contact the Valley of the Sun Koi Club instead by calling 480-789-0320. 

 

Is there a fee to tour the Garden?

Docent-led Private Tours and School Tours are available by reservation. Click here for more information.

 

Is there parking at the Garden?

Yes, the Garden has a free parking lot for our guests, and there is free street parking on all adjacent streets.